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The cost of investing in top of the range technologies and hardware can be extremely high. A good managed service provider will house the best technologies, allowing the client to enjoy the benefits of carrier grade solutions, without the initial outlay. Fixed contracts and monthly payment plans allow a business to budget for their IT management, without any unexpected upgrade charges or maintenance costs. Outsourcing IT services also reduces the need to employ in-house specialists to manage…Continue
In many countries around the globe, large-scale IT project fiascoes or support debacles regularly make headline news.
Sometimes the project disasters result in sub-optimal systems being installed and in other cases, they result in nothing whatsoever other than the write-off of vast sums of money for no apparent benefit whatsoever.
Support disasters are equally catastrophic - as witnessed by numerous major organizations that have had to close down their business operations for…Continue
Establish a clear understanding of your points of pain (PoPs) and the IT maturity. PoPs can be established through focused brainstorming sessions. Once collected, your PoPs should be looked at from an organizational and process maturity perspective. This is often missed as IT has a habit of looking only at processes and tools to solve problems. Align your PoPs with the industry maturity model standards (non-existence, chaos, reactive, proactive, service, value). It is important that the…Continue
Information technology is an engineering discipline. It is directly linked with computers and telecommunication usage for the retrieval of important data, its transmission and for storing purpose. Management in IT is a branch wherein all the technological resources of any firm are managed according to its priorities and needs. The resources include the entire stall hired to manage and maintain tangible resources like networks, software, computer hardware, data and data centre facilities.…Continue