As a relatively small company, TPMT is facing challenges in establishing itself on a globalized scale. The company has the capacity to deliver to its consumers. However, in one way or another, it lacks the technical support for its customer care department. This briefing document examines a main problem as faced by TPMT in order to identify a lasting solution for the organization’s better performance. It is related especially to its overseas markets. With the presence in about 15 countries and…See More