A Microsoft Certified Professional is a trained and certified professional technician responsible for the operation of an organization’s software programs and technology. Microsoft professional techs address client issues, set up programs and respond to any queries that customers have regarding manufacturer's software products.

Generally, these technicians specialize in the setting up, operation and maintenance of client Microsoft applications and programs. Businesses in the Telecom and IT sectors remain in need of either full time or freelance certified professionals to ensure business productivity.

Certified experts in Microsoft professionals provide technical support to the organization in various areas such as client operating systems, networks, web design, desktop support and more. The Microsoft technicians provide consistent and qualified support for client-run Microsoft products, servers, clouds, and systems.

The Microsoft Certification professional remains vital for companies and network centers to perform their day-to-day responsibilities.

Roles and Responsibilities
Microsoft Certified Professionals include a variety of different computer and technology-related duties as set by organizational policy.

Microsoft certified professionals (MCPs) are certified professionals who focus on Microsoft information technology plans and applications. Specialists in the field of Microsoft programs, they focus their technical maintenance skills in different areas, starting from operating systems to web development.