The technicians will be responsible for the timely and cost effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products.

The technicians must be able to successfully complete and possess the following.

Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
Ability to troubleshoot and think independently.
Mechanical and electrical aptitude and demonstrated
Ability to train the end users.
Companies tend to favor candidates who have with earned industry and vendor certifications. The CompTIA awards PDI+ certification to applicants who show proficiency in basic maintenance of printers, fax machines, and copiers. There are other certifications awarded by other manufacturers: HP, Xerox, Konica, Lexmark and Canon that are specific to company requirements.
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