Ricoh offers many single and multi-function machines to meet your business copying needs. If something prevents your Ricoh machine from making copies, you may be able to save your business money by troubleshooting the problem before contacting a technician for a service call. Understanding the potential problems behind your copier's troubles can help you solve them faster.

General troubleshooting
1. Review any error codes reported by the machine. Ricoh Copiers displays error codes for any common problems the machine may experience. For example, the code may indicate a paper jam or the need to replace a component of the machine. Look for the error code on your copier's service manual or Ricoh's subsidiary website (link in resource).
2. Power cycle copier by turning the machine off, waiting about one minute and then turning the machine on again. Similar to rebooting your computer, it clears the copier's memory and can solve the problem. If you cannot turn off the copier using the device's power switch, remove the power cord and wait at least one full minute before connecting your Ricoh copier to the power source.

If you are experiencing problems with overall print quality, clean the copier, as dirt and debris may be the cause. Clean the glass top with a soft microfiber cloth drenched with a window cleaner. Do not allow the liquid to pool on the copier, as it can leak inside and damage delicate electrical components. Use a can of compressed air to remove dust and toner particles from internal components, such as the fusing area and the drum unit, as these debris can reduce copy quality and overheat your coop.
4. Adjust the exposure or density settings on your Ricoh copier to improve print quality. When these settings are set to too high or too low, your copies may appear too high or too light. Typically, you can gain access to these settings using the control panel located on your machine.
5. Replace toner cartridge. Copies that appear too light after adjusting your copier settings may indicate that your toner is approaching the end of its lifetime. If you have recently replaced the toner, but still experience problems, remove the toner and verify that your copier has all the packaging removed before reinstalling it.
https://www.cpprinter.com/ricoh-printer-troubleshooting-guide/