The role of information technology in various sectors has evolved quickly since the last decade of the 20th century. Modern organizations use information technology throughout most, if not all, departments and across most functions. The obvious example is email. Email has become ubiquitous in connecting employees to each other, between departments and between locations or markets. This is true whether a business is entirely local with a single point of presence or maintains offices in multiple locations in multiple countries.
But IT goes far beyond mundane operations. The right IT systems give companies a competitive edge, enabling them to enter larger markets and expand products or service lines more efficiently, as well as keep tabs on competitors. IT has now become such a pervasive aspect of business operations that many employees and managers no longer see it as a separate function. Rather, IT has become an indispensable element of every corporate department and function, driving innovation and fostering growth throughout the entire organization.
Information technology in business helps a corporation maintain a watchful eye on expenses and profits, enabling management to act more nimbly to trim costs or to change the sales team’s focus when necessary. A strong IT system also helps all facets of a company work more productively. By enabling automation and digital tools, tasks that once took hours can now be performed in a matter of minutes. Today’s agile businesses weave IT into everything they do, enabling them to accomplish more in a shorter amount of time.
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