ISO certification in Qatar is one of the greatest management tools. ISO 9001 standard focuses on the quality of the product deliverance we are customer and giving them 100% satisfaction. Implementation of ISO 9001 standard in any organisation suffice that the customer satisfaction and the continual improvement are being the major two pillars of this quality management system.
Clauses in ISO 9001 Standard:
Scope: This Quality Manual specifies requirements for a quality management system where Millennium: a) Needs to demonstrate its ability to consistently provide product and services that meet customer and applicable statutory and regulatory requirements, and b) Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All the requirements of this ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides;
Normative References: normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 9001:2015, Quality management systems — Fundamentals and vocabulary. Terms and Definitions: For the purposes of this document, the terms and definitions given in ISO 9000:2015 apply.
Leadership and Commitment:
General Top management demonstrates leadership and commitment with respect to the quality management system by: Taking accountability for the effectiveness of the quality management system. Ensuring that the quality policy and quality objectiveness are established for the quality management system and are compatible with the context and strategic direction of Millennium. Ensuring the integration of the quality management system requirements into Millennium’s business process. Promoting the use of the process approach and risk-based thinking. Ensuring that the resources needed for the quality management system are available. Communicating the importance of effective quality management and of conforming to the quality management system requirements. Ensuring that the quality management system achieves its intended results;
Quality Management System and its Processes:
Millennium has established, implemented, maintains, and continually improves a quality management system, including the processes needed and their interactions, in accordance with the requirements of this International Standard. Millennium has determined the processes needed for the quality management system and their application throughout Millennium, and a) Determined the inputs required and the outputs expected from these processes; b) Determined the sequence and interaction of these processes; c) Determined and applied the criteria and methods (including monitoring, measurements and related performance indicators) needed to ensure the effective operation and control of these processes; d) Determined the resources needed for these processes and ensure their availability; e) Assigns the responsibilities and authorities for these processes; f) Addresses the risks and opportunities as determined in accordance with the requirements g) Evaluates these processes and implement any changes needed to ensure that these processes achieve their intended results. h) Improves the processes and the quality management system.
Organizational Roles, Responsibilities, and Authorities:
Top management ensures that the responsibilities and authorities for relevant roles are assigned, communicated and understood within Millennium. Top management assigns the responsibility and authority for: Ensuring that the quality management system conforms to the requirements of this International Standard. Ensuring that the processes are delivering their intended outputs. Reporting on the performance of the quality management system and on opportunities for improvement. in particular to top management. Ensuring the promotion of customer focus throughout Millennium; and Ensuring that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented.
Why choose Factocert?
Factocert is the current best consultation company in the Marketplace. We go bit longer than anything in understanding our customer requirements and help you to you have an approachable solution with our professional advice. Analysing and comparison of actual performance with the potential are desirable results can be obtained with the Advisors that we implement in your organisation during the implementation of any ISO standard that matters. Identifying any shortcoming helps in fulfilling the standard requirement competence has been our important structure to inculcate in the organisations. During the training sessions our consultant will understand the depth of the knowledge that your organisation is having in each process and help them to achieve the best out of which the skills and knowledge are involved in your employees.