Use of portals is increasing rapidly. There are many ways these portals are helping companies connect with their customers more efficiently and provide support around the clock.

There are many advantages of having a portal and companies are trying to make the most of it. There are various types of portals available in the market and you can use them according to your requirement.

Going one step ahead, I would like to discuss custom-made web portals.

Yes! You heard it right. Custom made portal is a portal tailored to your requirement.

I know there is no headache at all with readymade portals. All you need to do is purchase it, make some tweaks here and there and integrate it with your software and you can start using it.

But, the advantage of using a custom-made portal is you can easily decide the features according to your operational requirement. Work closely with a web portal development company and you can change your requirements according to your usage.

There are many factors which you need to consider while working with a web portal development company.

In this article I am going to discuss a few things you must consider while working with a web portal development company:

Experience:

This is the first and the most important thing. You need to make sure that the company you are hiring has sufficient experience in web portal development.

Since this is your first time, you might not know exactly what you are looking for, someone with experience in the industry can guide you. This will help you streamline your requirements of the portal as well.

Application Integration:

You will often process cross platform systems, so in such scenarios you might need to integrate web portal with other databases. So you need to check what integrations they are comfortable with and if those fit in your workflow.

Easy to use:

This again is an important factor you need to consider. After creating the portal, you need to make sure that it is easy for your team members to use it.

You cannot develop a product which requires specialists to use and maintain. This will create chaos in your company. Hence, you need to make sure that the portal is easy to use, configure and manage by your employees and even customers.

Check their documentation:

Doing proper documentation is an essential part of any company. As a company you will need to make sure that you check the software requirement specification, user manual, scope of work etc.

These documents will give you insights about the portal which is under development. It will give you in-depth knowledge about each and every feature of the portal. Additionally, it will help you to actively contribute to the portal development process.

Security features:

Security is the essential part of our lives. We as a company need to make sure that we protect the data of our customers.

Hence, having strong security features in your portal is necessary. You need to make sure that the company which is helping you develop the portal is able to implement security options from 2FA to biometric lock.

Miscellaneous:

You need to look after other miscellaneous factors like:

Company’s market reputation for developing portals.
Case studies: it is very important to look at any company’s case studies because it gives you insights about their work and clients.
Support and Service terms and conditions.
Software upgrades.
Whether they provide product training?

These miscellaneous factors play a major role when working with any company. Because, when you shake hands with any company, it affects your company’s brand and reputation.

Final words:

Having portals and working with them is always fun and helps your business a lot. Hiring another company for web portal development is acceptable. But, you need to consider the above points which are discussed. Why not use the freedom of developing your own custom-made portals and easily add or delete things you desire?