Field force automation software is an innovative technological innovation which enables field personnel to view, update and manage the information of their field work from the field itself via their mobile handheld device. It also enables the managers to oversee all the activities of their field personnel from any remote location. This reduces maintenance cost, enables better communication between field staff and managers, reduces lost time spent in the field and improves efficiency. This application automates the entire process and hence saves tremendous time and money.

The benefits of the field force automation software include: improved customer service, reduction in fuel expenditure, reduction in employee theft, etc. The tracking of employees through the mobile app is extremely useful as it helps the company to monitor the working pattern of each employee and in turn the performance. If the employees perform inefficiently or behave inappropriately, the company will be aware about it in advance and take corrective measures. The time, cost and efforts expended in rectifying the situation will be saved.

The field force automation software also helps in creating customized reports in order to understand the working pattern of each employee. The product management section of the software contains options such as customer order booking, order confirmation, shipment and shipping details, user registration, assignment status, pay slips etc. The product management section is highly customizable, where you can create custom reports according to your specific needs.

The field force automation software also offers analysis tool. This tool helps the organization to analyze real-time data such as sales, attendance, productivity, route closures, employee location, order entry, order processing, inventory, etc. You can view all these data in your desktops, smartphones, or laptops from anywhere in the world. Another useful feature of the software is the real time data export tool. This tool helps the organization to export the relevant real-time data in Excel format or any other file format which is required by the business analysts.

Final Words:

The advanced version of the field force automation software enables the sales manager to track all orders taken. The portal is designed in such a way that it allows the sales managers to display the current orders, pending orders, open deals, return loads, escalations, special offers, etc. Thus, with this advanced version of the software, the sales manager can enter the required information and set off to work efficiently.Top of Form