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With the implementation of technology for healthcare records, patient portals have become incredibly popular in the past few years. Healthcare organizations are looking to find the best patient portal development companies to develop one, irrespective of their size and specialty.
You can think of patient portals as the Swiss Army knives of medical software. They’re unbelievably…Continue
What does great customer service mean to you?
It is supporting your customers in all the possible ways on time. For example, when they reach out with a question or problem, answering them instantly.
"Please hold while we transfer you. You are valuable to us." This is not what they like to hear. No one…Continue
Ms. Becky has a travel and hospitality business. She wanted to provide her customers with excellent service by introducing a self-service customer portal. But the results were not as expected. After analyzing, she realized that clarity on customer portal requirements is essential. But, unfortunately, she missed out on the customers’ needs and the essential features for custom portal development.…
Do you know effective procurement can enhance customer experience?
Look at it this way - unless you receive the goods on time, you can't proceed further. If the supplies are not delivered on time, it will result in late deliveries, which will affect customer experience and sales. So, while focusing on customer relationships, you have to focus on supplier management too.