In fact, information technology specialists can work in various areas of information technology. They work in the help desk to redress the problems that end-users face. Specialists can also don roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.

Regardless of the area, they work in, IT support specialist job description will require strong analytical skills, along with familiarities with different operating systems, such as Windows, macOS or Linux, and proficiency in one or more programming languages.

Usually, companies hire IT Specialists to solve technical problems, such as computer systems, software, hardware, networks, cloud platforms, etc. Many information technology specialists often work from the central office, or in some cases, these professionals work remotely.