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Empowering Customer Service With Salesforce Help Portal

Posted by Maulik Shah on July 12, 2024 at 8:35am 0 Comments

Call customer support and wait in the queue to get answers! Customers don’t like to wait to get answers to small queries and doubts.

Calling might still be okay for complex queries, but otherwise, customers like finding answers rather than contacting customer support for every request. That is why modern businesses emphasize quick service delivery and ready-to-access information via online portals.

Such an online help portal would enhance customers’ experience and optimize…

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