Artificial intelligence can be applied to the banking business in a variety of ways. Customers and essential support agents will benefit from increased customer service efficiency, which will save time and resources. Banking bots are being used by banks to help them deal with large amounts of client data.
Manage transaction history
It provides customers with a detailed account of their transactions. They can request monthly or weekly spending data, as well as expenditures for a specific date, to assist them in making better financial decisions. Users can also instruct the bot to notify them when their bank account is charged, deposited, or redeemed.
Consumers receive notifications from the chatbot, allowing them to make frequent payments. When the payment is completed, they will receive a receipt. Customers can use the bot to authenticate themselves during the payment process so that they can complete an online transaction, monitor data, and check their account information.
Herbie.AI is a sophisticated and intelligent banking bot that can hold human-like conversations and answer typical banking queries like deposits, interest rates, policy changes, loan details, and more.