Chatbots have recently become popular, particularly in the banking industry. Banking chatbots enhance the customer experience and expand their reach. It can respond to questions much more easily if they are customized in a specific way.

Send notifications
Bots are used to send notifications to customers, such as payment deadlines, or to submit specific documents for financial purposes. Clients can also avoid missing important due dates and stay ahead of time.

Gather Valuable Feedback
AI chatbots, because they are designed with a conversational interface, can collect feedback from customers for financial organizations to help how they can enhance their services to the customers. As a result, banks can boost customer engagement and receive significantly more feedback.

Enhance Customer Service
Conversational banking is the way of the future, and bots play an important role in it. It will primarily assist you in accessing the correct information, having pleasant interactions, and providing quick customer service.

Herbie.AI is a smart and intelligent banking bot that can hold human-like conversations and answer general banking questions about deposits, interest rates, new policies, loan details, and more.