Gone are the days when receiving your orders after a week or even more was considered as normal. It is the time of same-day and next-day deliveries. An e-commerce company or any other business that fails to offer speedy deliveries or, at least, on-time deliveries might have to lose its customers. This clearly states the need for relying on technologies and solutions that can help to accelerate delivery processes while minimizing the cost and saving the time. Logistics management software and last mile delivery software, offered by many companies, are serving all these purposes perfectly.
The software for logistics management ensures end-to-end management of your logistics operations, while the latter looks after only the final mile delivery part. Last mile delivery includes picking up goods from the final hub and then delivering it to the customers’ doorstep. In today’s time when the customers’ delivery-related expectations are really high, it is imperative for almost every business to opt for last-mile delivery software. Besides, there are many other reasons why you should use last mile delivery solution for your business. Here are a few of them-
To reduce the overall delivery cost
Increased delivery cost is one of the major challenges ahead most of the organizations. To control this cost without affecting customer experience is not a cakewalk. Integrating last-mile delivery solution can help to achieve this goal by automating processes like order allocation and dispatching, route optimization, order tracking, and more. And when a software can perform these operations, you would not need to hire professionals for the same.
To get operational visibility
Having complete visibility and transparency between the operations helps to monitor the different delivery operations. By doing this, you can fix a problem that occurs while your order is in its way to customers’ doorsteps. This also helps to improve communication between the riders, merchants, and end-customers.
To ensure timely deliveries
As aforementioned, the software automates various processes, which contributes to their timely completion. And when there will be no delay in any process, the chances for delayed or missed deliveries would be less. Therefore, it is right to say that the final mile delivery solution helps in delivering every order on time.
To get better delivery routes
Planning the delivery routes is not a child’s play. Human professionals can perform this task but it would take a lot of time to decide the routes for delivering multiple orders in the given time window. With last-mile delivery system, the goal can be achieved without any glitch and in almost no time. The software comes up with pre-defined algorithms that considers delivery time, delivery location, and other constraints to generate the most efficient delivery routes.
To minimize dependency for human resources
Hiring individual teams for every delivery operation can be really expensive. But with the best logistics software or software for final mile delivery management can automate processes and minimize the need for human professionals.
Apart from this, there could be many other reasons why you should choose last-mile delivery software for your e-commerce, manufacturing, retail, or any other business. Now, the next question that comes to mind is that how to choose last mile delivery solution or which is the best company to get this software? To answer this, we would like to mention the key features that you should look while choosing last mile delivery management software. In other words, if your software has the below-mentioned features, you can rely on it to run your final mile delivery operations-
1. Automatic dispatch
2. Vehicle capacity utilization
3. Real-time consignment tracking
4. Digitized route planning
5. Driver panel or driver application
6. Customer feedback collection
7. End-customer visibility
8. Insights and reports
These are some of the key features of the software, it may also include several other features. It would be better you choose the software that is customizable as per your business requirements. Moreover, if you don’t want to wait for months or years to get the software, you can opt for a SaaS-based logistics management software or last mile software. Such software is deployed over the cloud, which takes no time. A company that offers the best last-mile delivery software is Shipsy. You can reach out to Shipsy’s team of professionals, provide them your particular delivery-related requirements, and get the software ready in no time.