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The Psychology of Line Formation: How Stanchions Influence Customer Behavior

Posted by asimseo on April 24, 2024 at 11:35am 0 Comments

In the world of retail, understanding the psychology behind line formation is crucial for businesses looking to optimize their customer experience. One key element in this dynamic is the use of stanchions, those ubiquitous metal poles that guide customers through checkout lines, roped-off areas, and more. But how exactly do stanchions influence customer behavior, and what can businesses do to leverage this knowledge to their advantage? queing… Continue
Tammi Esteban
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