Logistics Management Software

2020, one of the most catastrophic years in the modern era, has made it clear that moving your business online is not a choice anymore. If you want your business to survive, sustain, and thrive, you have to be on the World Wide Web. That is probably one of the biggest reasons why we are witnessing businesses going digital at an unprecedented rate.

Having an online presence is just the way to reach your customers. In order to achieve customer satisfaction, you need to modernize your business processes as well. And if you don’t do so, you might redirect your customers to choose your competitors over you. When we talk about advancing your processes, we mean to use technologies that simplify the online shopping experience and platforms that ensure smooth and timely deliveries of your products.

Just like the whole world, in the Middle East as well, online ordering has become the latest trend of shopping. And to cope with this trend, businesses are improving their logistics and last-mile delivery operations. The best way out to do so is to integrate logistics software or last-mile delivery solutions. Yes, you read that correctly. Logistics automation is the only key to improve your business logistics operations and save big on the overall shipping cost.

The question that must be there in your mind is - which is the best logistics management software in the Middle East? Well, it totally depends on your particular business requirements such as-

Number of customers you have
Geographies you are catering your services to
Logistics challenges you are facing
Size of your business
Once you figure that out, the next step is to look for logistics software that can be customized to fulfil these or other business requirements. You can also go for building dedicated logistics software from scratch, however, that might require several months or years and a considerable amount of money.

SaaS is the latest trend in the industry; by choosing a SaaS-based logistics software in the Middle East means you will get customized software with the features you want. Another benefit of cloud-based software is that it takes only a short time for the deployment. In short, you can save a lot of time and money.

How to select the best logistics software in the Middle East?

These are the features you need to look for while choosing logistics software in the Middle East-

Quick deployment and seamless integration

Make sure the software doesn’t take much time to deploy. This could be possible when you choose SaaS-based software that is deployed over the cloud. Another consideration is that the logistics software, you select for your business in the Middle East, should be easy to integrate into your existing ERP/SAP system.

Smart order management

The software should be designed in such a way that it can consider order allocation rules to segregate and allocate the goods to the right vehicle. Moreover, it should also have features to automatically look into new orders and process them for the delivery by utilizing every vehicle’s capacity completely.

Automated route optimization

Optimization of routes along with multi-stop route planning and dynamic route planning should be a key feature of the logistics management system.

Real-time tracking

The software should provide an option to both the driver and vendor to track the order in real-time. Tracking the consignment in real-time will help in reducing the number of customer calls to the support center and fix the delivery-related issues right when they occur.

Driver app or panel

There should be a dedicated panel or application for the riders so that they can manage every trip efficiently. Moreover, they can also check the preferred delivery time slots, and other trip-related information.

COD remittance management and Digitized POD

The software should also have a specialized feature to help drivers calculate cash on delivery payments. Moreover, it should also provide means to collect digitized proof of delivery to enable contactless deliveries.

End-customer visibility

The software should also provide options to help end-customers check delivery ETA, reschedule delivery time/address, request for an online payment link for their COD order, and submit delivery-related feedback.

Shipsy, undoubtedly, is the best logistics software for the retail, e-commerce, manufacturing, FMCG, and other industries in the Middle East. The software is adaptive and easy to use. Besides, it comes up with an interactive dashboard where you can manage everything from the order segregation, allocation, order tracking, route optimization, trips and riders, and customer feedback.

When the logistics software is providing you a plethora of benefits while ensuring complete customer satisfaction, why invest your efforts and money on managing logistics manually. Get Shipsy’s software for logistics management of your business in the Middle East.