Members

Why is Logistics an Integral Part of an E-Commerce Business?

Logistics Management Software
Logistics management deals with the movement of goods from one place to another. This movement could be from one warehouse to another, one hub to another hub, manufacturing unit/facility to a warehouse, and manufacturing facility/warehouse to customers’ place. Managing the logistics operations manually might not help you to achieve two main objectives of an e-commerce business, i.e. timely & cost-controlled deliveries and 100% customer satisfaction.

Some e-commerce companies hire dedicated logistics teams to look after their logistics operations, whereas, others choose to hire a third-party logistics partner to serve this purpose. No matter through which you get this purpose fulfilled, efficient logistics management is the need of the hour to bring complete operational transparency, reduced delivery cost, and extend better communication between the vendors, courier agents, and end-customers. Here are some other benefits of logistics management, done using logistics software-

100% delivery and order accuracy

Logistics management automates order segregation, order allocation, improves internal workflow, facilitates order tracking, and various other features to minimize the chances of wrong deliveries and human error.

Reduced logistics cost

Increased logistics cost is one of the major concerns ahead of e-commerce companies. Some of the reasons that cause this issue include increased RTO, late deliveries, inefficient route optimization, and poor operational transparency. The software fixes all these problems and minimizes the overall cost of order deliveries.

Increased customer satisfaction

Logistics or delivery management software offers ample features for end-customers. It automatically triggers an order tracking link via SMS or whatsapp message. Customers can use the link to track the updated status of their order. Moreover, they can also reschedule delivery time/address, share delivery feedback, and pin exact location. Without the best logistics software, it is not feasible to achieve this much transparency and offer so many features to customers. Customer satisfaction brings customer loyalty and builds brand reputation.

For effortlessly managing your logistics operations, you need to take care of three important stages- procurement, storage, and order fulfillment. Besides, you can make effective logistics management strategies like-

Make a logistics plan beforehand
Bring in automation to your logistics processes
Invest in a warehouse management system
Monitor logistics processes regularly
To manage all the logistics activities and improve logistics optimization, you can rely on logistics management software. Such software offer features like automated order allocation, order segregation, real-time order tracking, vehicle capacity utilization, route optimization, and more. Apart from this, it also offers many features to end customers so that they can reschedule their order delivery time or address, check delivery ETA, submit delivery feedback, and communicate with riders. Moreover, the software can also help in reducing the delivering cost by streamlining end-to-end logistics processes.

Now when you know the benefits of having the best logistics management software, why not get the one for your e-commerce business. To do so, you don’t need to waste hours on the world wide web. Simply connect to one of the professionals at Shipsy and provide them with your particular business requirements. The team will customize the software and deploy it over the cloud. Yes, it’s SaaS-based software. Why let your business suffer problems like high delivery cost, poor logistics management, customer dissatisfaction, and more. Get Shipsy’s logistics software today!

Views: 1

Comment

You need to be a member of On Feet Nation to add comments!

Join On Feet Nation

© 2024   Created by PH the vintage.   Powered by

Badges  |  Report an Issue  |  Terms of Service