Due to the increased market competition in the building ceramics industry over recent years, several leading ceramic tile brands have begun to recognize the limitations of industry cognition and have begun the transition from building industry cognition to building consumer cognition brands.  They will almost certainly encounter a slew of chaotic and complex issues as they progress through this transformation process.  To effectively address these issues, a comprehensive, three-dimensional, and multi-angle systemic reform is required from all angles.  It is also critical to resolve the problem of after-sales service, and we must remain persistent in our efforts. As we all know, after-sales service has always been a source of contention in the ceramic manufacturing industry.  Because ceramic tiles are a consumer-resistant product, we should give thanks to their material properties for the time being.  On the other hand, because they are a partner in the decoration industry, the after-sales problems of ceramic tiles are not as noticeable as those of other products in their category.  But as market competition becomes increasingly fierce and consumption continues to evolve, the issue of https://addandclick.com/read-blog/18118_what-is-the-micro-cement-ce..." target="_self" textvalue="wholesale floor tiles wholesale floor tiles after-sales service will become increasingly prominent.  However, at this time, businesses and dealers are divided on whether it is necessary to address this issue. . . . What type of enterprise or dealer provides the majority of the after-sales service?The first step in resolving the problem is to establish who is in charge and who is merely cooperating.  Regarding the after-sales problem of ceramic tiles, the most significant disagreement between manufacturers and dealers may be over who will bear the financial burden of after-sales service costs for ceramic tile. Additionally, manufacturers are beginning to recognize that, as consumer demands continue to improve, the position of after-sales service in future market competition is also improving at an exponential rate.  Nonetheless, for manufacturers, the cost of after-sales service in person can be borne in a specific region; however, if the scope is expanded to include the entire country of China, the cost of after-sales service will become prohibitively expensive.  The manufacturer can only rely on the dealer to resolve the local after-sales service issue as a result of this arrangement.  Many companies have already begun to participate in after-sales service, such as establishing an after-sales service department to respond to customers' after-sales demands and allocating resources for processing.  Of course, for the most part, most manufacturers must rely on their dealers to provide after-sales service. In order to understand why after-sales service is such a difficult problem, it is necessary to consider not only the cost factor, but also the dealer's cognition and mentality.  Ceramic tiles have not had to worry about selling for the past 20 years, and there is no need to consider any kind of after-sales service at all for ceramic tiles.  As the adage goes, "from thrift to luxury, from luxury to thrift," it is difficult for dealers who are accustomed to living in luxury to come down to earth and be humble.  It also requires the polishing of the social structure.  When it comes to dealing with consumer terminals, some dealers are still stuck in the past, don't understand the importance of after-sales service, or simply do not recognize the positive role of service, making it impossible to pay attention  https://addandclick.com/read-blog/18118_what-is-the-micro-cement-ce..." target="_self" textvalue="floor tile floor tile to service; even if some dealers already understand the importance of after-sales service, they are still unwilling to reduce their profits to do so. In general, most manufacturers can only rely on their dealers to provide after-sales service to their customers.  Second tier brands can participate in this link and allocate resources to resolve it to a certain extent; the head brand can intervene in the entire process, integrate resources to resolve the problem, or be held directly accountable by the headquarters. 2.  The after-sales service is difficult, and the dealer is dissatisfied with the situation. However, despite the fact that the dealer is dissatisfied with the after-sales service, the overall performance of the dealer is not satisfactory.  Of course, some dealers believe they are in the black pot, and some pots belonging to manufacturers and third parties are detained on the basis of their own actions or inactions.  The tiling workers are the third party who has gotten into the dealers' good graces. The majority of the current decoration workers are between the ages of 20 and 40, and they are all still in the apprenticeship stage.  A systematic skill-building program has not been implemented in their lives.  It is possible that they will be unable to keep up with the products that are being developed at an ever-increasing rate of renewal by businesses.  Consequently, some problems in the construction process will be attributed by consumers to product quality issues, necessitating the return and replacement of products. . . Dealers are understandably hesitant to comply with such requirements.  Then, as the contradictions and conflicts between the two sides continue to intensify, the after-sales service provided by dealers will unavoidably come under fire.  Consequently, the enterprise will reduce the cost of after-sales service through continuous education and training, as well as indicating on the package of ceramic tiles some precautions to be taken when laying the product on the floor. Despite the fact that manufacturers and dealers should appear to be on the same page, disagreements between the two parties are not uncommon.  Furthermore, the greater the size of the manufacturer, the smaller the voice of the dealers.  Manufacturers sell goods to dealers in order to earn material money; as the point of contact between the https://addandclick.com/read-blog/18118_what-is-the-micro-cement-ce..." target="_self" textvalue="wholesale floor tiles wholesale floor tiles and the terminal market, dealers profit from the price difference, and the fundamental interests of both parties are not aligned, and in some cases are even antagonistic to one another. 03.  After-sales service necessitates collaboration with the industry. Whether dealers and manufacturers work alone or in collaboration to solve the difficult problem of after-sales service, it is difficult to solve the problem from the inside of the system, regardless of whether they work alone or in collaboration.  If endogenous system reform is ruled out as a solution to the problem, what are the chances of promoting system reform through the introduction of external variables? According to the author, this should be the most feasible option. The types of after-sales service problems are numerous and complex, and it is difficult for both parties to deal with them, let alone the third party, consumers, who occasionally make light of the situation with lighthearted remarks.  It will be a successful method of converting the conflict between dealers and manufacturers into a conflict between both parties and a third party in the future.  Even in this case, the dealer group can be transformed into a force capable of resolving after-sales issues for their former colleagues.