Herbie.AI hospitality chatbot is a type of digital technology that can intelligently respond to human interactions and can be used on behalf of a hotel or any other business. A chatbot's goal is to simulate the type of meaningful conversations that a consumer might have with a real employee, usually through text.

Reasons for Why Every Business Needs a Hospitality Chatbot

24/7 Customer Service

Customers have high expectations for customer service response times, which can be particularly challenging in the travel and hospitality business, as customers from all over the world may have questions and ask them at different times.

Increase Direct Bookings

These bookings do not need hotels to pay commission, resulting in high profits. A hotel chatbot can help with this by swiftly addressing questions and increasing conversions on the hotel website.

Interact in Multiple languages

With AI chatbots translation is available in an instant, so users can get answers to their exact questions in their own speech, regardless of the language they prefer.

Herbie.AI Hotel chatbot of this type will most likely be utilized as a digital customer care representative, reacting to requests, offering relevant information, and even addressing particular questions.