In this article, you’ll learn how a mobile learning application enabled a new bank to improve the quality of customer interactions. The mobile learning service provider dug down deep into identifying the problem faced by the bank and figured out ways to curb the training challenges.
Before we learn, the intricacies on how our Mobile Learning Platform a discovered and resolved a solution to help banks improvise their interaction with the customers. Let us get a generic understanding about Microfinance and banks in India.