Market Highlights

The global Multichannel Order Management Industry is growing rapidly. The market growth majorly attributes to the growing role of digitization in the global retail industry. The retail sector is witnessing vast adoption of multichannel order management technologies to offer personalized and engaging customer experiences. Besides, technological disruptions have helped the industry adapt to the sudden change in the market.

Enterprises are increasing investments to deploy sophisticated multichannel order management tools. Resultantly, the market is witnessing significant growth over the past few years. With the rising demand for these solutions that help increase customer experience and improve engagement & performance, the market is projected to continue to grow in the next six years.

According to Market Research Future (MRFR), the global multichannel order management market is poised to grow at an impressive CAGR during the review period (2020–2027). Besides, the increasing demand for multichannel order management solutions in verticals such as retail, ecommerce, healthcare, food & beverages, automotive, and pharmaceuticals substantiates the market shares.

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Segmentation:

The market is segmented into components, deployment modes, organization size, verticals, and regions. The component segment is sub-segmented into solutions, software, and services. The sub-segment service is bifurcated into consulting services, professional services, integration & deployment services, managed services, training & support services, and other services.

The deployment mode segment is sub-segmented into cloud and on-premises. The organization size segment is sub-segmented into small & medium-sized enterprises (SMEs) and large enterprises.

The vertical segment is sub-segmented into retail, e-commerce, wholesale, manufacturing, healthcare & life sciences, food & beverages, and other verticals. The sub-segment other verticals is bifurcated into automotive and pharmaceuticals. The region segment is sub-segmented into Americas, Europe, Asia Pacific, and the Rest-of-the-World.

Multichannel Order Management Market – Geographical Analysis

North America dominates the global multichannel order management market. The largest market share attributes to increasing numbers of enterprises adopting multichannel order management solutions. Besides, the early adoption of innovative advanced technologies for multichannel order management increases the market size.

Moreover, high R&D investments in developing related technologies, cloud solutions, and high economic growth foster regional market growth. Much of the market growth is driven by the surging popularity of e-commerce marketplaces, accounting for a major part of this increase.

Rapid developments in inventory and order management solutions, designed specifically for online retails, create significant opportunities, enabling brands to build operational efficiencies required to scale rapidly in this competitive environment. The North American multichannel order management market is poised to retain its dominance throughout the forecast period.

Multichannel Order Management Market - Competitive Analysis

Highly competitive, the multichannel order management market appears fragmented due to the presence of several notable players. Leading players adopt strategies like collaboration, mergers & acquisitions, expansion, and technology launch to gain a larger competitive share.

These players also make substantial R & D investments in developing adept technologies. Considerable investments go into expansion plans to increase global reach and to gain diverse expertise.

Major Players

Players leading the multichannel order management market are IBM, Oracle, SAP, Salesforce, HCL Technologies, Zoho, Brightpearl, Stitch Labs, Selro, Linnworks, Vinculum, Freestyle Solutions, Aptean, Etail Solutions, and SellerActive, among others.

Industry/Innovation/Related News:

Aug 26, 2021 --- Increff (India), a leading SaaS company offering supply chain & warehousing solutions to fashion & lifestyle brands, announced its partnership with Namshi, the largest online multi-brand fashion platform, and Aramex, a multinational logistics, courier & package delivery company.

The agreement would enable these businesses to access Increff's multichannel smart fulfillment platform – Assure, a web-based cloud-hosted WMS and OMS solution. Assure allows brands to track individual pieces of inventory through serialization, using Unique Piece Barcoding (UPB), and simultaneously expose full stock across all sales channels.

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Multichannel Order Management Market Research Report: Information by Component [Solution, Software, and Services (Professional Services, Consulting Services, Integration and Deployment Services, Training and Support Services, and Managed Services)], Deployment Mode (Cloud and On-Premises), Organization Size (Large Enterprises and Small and Medium-Sized Enterprises (SMEs)), Vertical (Retail, eCommerce, and Wholesale, Manufacturing, Healthcare & Life Sciences, Food & Beverages, and Other Verticals (Automotive and Pharmaceuticals)), and Region (North America, Europe, Asia-Pacific, Middle East & Africa, and South America)—Forecast till 2027

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