The pandemic saw the growth in customers ordering medicines online. Yes, online platforms could deliver the medicines when we had to follow lockdown restrictions. The online platforms helped people order different prescription drugs, track their orders and get reminders to stock the medicines they need often.

This made pharmacies switch to online platforms to increase their client base. The drugstores felt the need for medical mobile app development to grow and earn profits. If you own a pharmacy or drugstore and are still thinking about why your pharmacy business needs an app then read through the blog to know the reasons.
Why Does Your Pharmacy Store Need Pharmacy App Development?

Here are some key benefits that your pharmacy business can reap by creating a pharmacy app.

Increased client base
Higher profits
Get user feedback
Hassle-free store management
Effective marketing strategies
Enhanced user experience.
Advantages of Having Pharmacy App

1. Facilitates Online Marketing
When you opt for medical mobile app development for your drugstore, you get the right platform to promote your services. You can use it the way you want to. Interestingly, your app can run offline too.
Using an app is an effective way of promoting your business as it helps you know the customer preferences. This will help you improve your services or products to improve customer loyalty.

2. Increase Customer Base
You can interact with your customers through your app. It builds transparency and trust which is a must for your business.
When you offer round-the-clock services, there is no reason for your customers to move to other pharmacies or competing services.

3. Helps You Stay Competitive
Certainly, Pharmacy apps allow your business to grow and stay competitive. Apps help you communicate with the customers in real-time especially when they need them the most.

4. Helps Create Brand Recognition
A brand always represents the image of a business. With the help of an impressive user-interface design of your app, you can create brand awareness among customers or by collaborating with multiple brands of pharmacies.

5. Medicines Are Sold Online
Tech-savvy customers prefer buying everything online. So, catering to the needs of customers online through your app can help you get more sales and in turn more revenues.

6. Constant Business Development
An app helps you know the customer's needs and keep growing to meet their needs. You can integrate analytical features into your app to learn about customer behavior and gain helpful insights on the effective ways to serve your potential audience demands in the future. This helps you develop and grow your business constantly.

7. Enhanced Patient Care
Well, your drugstore may not be a hospital to help patients the way hospitals do, but pharmacy apps can still help the patients in different ways.
For instance, you can include an online chat feature to help users get a consultation from the experts on medication-related details.

8. Boost productivity
With a mobile app, you can help customers to order medications and get them delivered to their doorstep. As the on-demand pharmacy applications are available 24X7, keeping in touch with your clients becomes easy. It helps accept online orders and arrange for pickup and delivery instantly.

Integral Features to be considered for Pharmacy/Healthcare App Development
Well, your pharmacy app will have two panels- the user panel and the admin panel. Each of these panels will have a different set of features. Let us have a look at them.
Features for User or Buyer Panel
User account
This feature on your app will have all the details of the user stored like their phone number, address, name, preferences, etc. It will help you offer a personalized experience to the users.

Catalog for Drugs
A detailed catalog with information on drugs and their prices would help the users browse through different products.

Smart search
It is one of the vital features of any app. A smart search feature allows users to search for the drug type, location, doctor type, equipment type of their choice.
Upload Prescription

Most users choose to upload the prescription given by their doctor to search for a particular drug instead of typing the drug name in the search bar. So, this option helps them access the medicine quickly in your drug store.

Drug information and Blogs
You can increase user engagement by including blogs on your app. You can use health-related topics for articles for example health advice from doctors etc.
Drug Comparison
Here, the user can compare different drugs to check their price, availability, effectiveness, etc.,

Prescription refilling
This is one of the crucial features that you shouldn’t overlook during medicine delivery app development.
Multiple Online Payment options
After you decide to launch your pharmacy app online, do not miss out on the online payment options.

Make sure you include multiple payment gateways that help customers to pay for the services they avail of.
Integrate a cart for the users to add their medicines and help them checkout through a simple process.
Order tracking
After the order is placed by the user and payment is done, help them track the order placed. It will allow them to know the estimated time when they can receive their order

Push notifications
This feature can be integrated to help customers remind them about taking their medicines on time. Not just this, it also reminds them to refill their prescriptions, notifies them of discounts, coupon codes, etc.
Push notification also sends a notification when a specific drug is in stock that the users have been searching for.

Reviews & Feedbacks
Help your customers share positive or negative feedback on your app. This helps you stay motivated with positive feedback and improve considering the negative ones.
In-app chat

An in-app chat feature would be helpful if your app has a doctor’s consultation option. This feature allows users to contact the doctor directly through messages.

Features for Admin Panel
Admin is the most important person to have authority to manage the entire online pharmacy app. They manage the employees, content, drug information, etc
Order management

This feature allows the management of customer orders. It helps the admin to manage each order placed through the app and track the same if needed.
Inventory management

Handling the drugs-related records manually can be a tedious task. Thus, inventory management is essential for your pharmacy app. the admin can keep track of sales, incoming medicines, drug stock, changes in price, etc
Customer management

Customers are the topmost priority for any business. Admin also holds the responsibility to make sure that the customers get an excellent user experience through the app. With the customer management feature, the admin can gather essential data from the user and offer them a personalized experience.

Payments & offers
Admins can access the payments done using the application. They can check the payment details as and when required. Admin can also launch offers on different products if necessary. They also keep a check on the price fluctuations.

Content management
Updating or posting content is also done by the admin within the app related to the drug or the company. They also are accountable for answering the queries raised by the users.

Logistic management
It is one of the vital features of your pharmacy delivery app. The admin manages the orders, deliveries so that the delivery of the drugs happens on time at the preferred location.

Steps To Consider For Pharmacy Delivery App Development
You can follow the main steps given below to build a pharmacy app :

1. Discovery
Know your competitors and target audience to build an effective marketing plan.

2. Requirements
Communicate with developers and designers to know to draft the details and requirements of your pharmacy app.

3. List of Features
List out the features that help your app meet the clients’ needs.

4. Prototyping
Create a prototype of your app to know how it works for the users.

5. UI/UX Design
Focus on UI/UX design which should be flexible, operational, and meet the latest market habits.

6. Android and iOS development
Hire iOS and Android developers to work on your project.

7. Backend development
Only expert developers need to work on the back-end creation of your app.

8. QA testing
To ensure the smooth operation of your app, you need a QA team to perform testing using different techniques.

9. Upload your app
It is time to launch your app on the app stores.
Conclusion
Well, you want your customers to be happy and keep returning to your store, isn’t it? In case you are planning to invest in healthcare mobile app development for your drugstore, make sure you consider the features and functionalities to be integrated to make it a robust app.

If you are searching for a trusted mobile app development company, to help you get your pharmacy app, The Q Dev can help you launch your on-demand medicine delivery app successfully. Our expert team of developers having vast experience in custom and white label medical app development helps you get a scalable pharmacy app. It will help you offer impeccable services to meet the need for medications of potential customers. Get in touch with us to discuss your app ideas today.

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Pharmacy App Development

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