When companies first started offering guarantees on their products, it was a terrific way to boost revenues and gain customer loyalty. As the number of claims has progressively increased over time, managing the warranties to improve customer satisfaction has proven to be problematic. So, what is the solution?


Well, by investing in a warranty management app, brands can ensure that the warranty management process not only goes smoothly but also brings added benefits to them. Let us explore how using a sound warranty management app can provide a strategic benefit to your company:

Stop warranty frauds -

If customers love your products, there is a high possibility that counterfeit/ look-alike products of yours are floated in the market with your brand name. Your brand name is used by the counterfeit & sell substandard products in your name. This not only increases your warranty claims, but customers also lose trust in your brand.


Using the NeuroWarranty app, when any product comes for warranty claims, you can track details like when the product was manufactured and who was the supplier/ OEM. This will help in tracking which supplier is using the wrong product.

Get customer data -

Customer data is the biggest advantage for businesses, whether it be for online or offline marketing campaigns. Businesses use it to help them retain their existing customers by utilizing a loyalty program and acquiring new customers for their other products through a cross-selling strategy.


NeuroWarranty's warranty management app specializes in delivering end-customer data to brands, and at the same time, helps brands build a profitable interaction with their customers. To know how NeuroWarranty helped market leader Syska increase profits by harnessing customer data read the complete case study here.

Automate warranty claims management -

Traditional warranty management solution are manual and labour intensive, thus driving up costs. Automating the warranty process with the NeuroWarranty App allows you to reduce your dependency on customer support executives and reduce customer support costs. Automating the process allows brands to manage a large number of warranty claims at once on a single screen, thus cutting down the operational cost significantly.

A good warranty management app can be proven a gold mine for any business. When selecting a warranty management app, it's important to find an app that can offer you the right warranty analytics. Check out this blog "What can a warranty management app deliver for your business?" to know everything in detail.

You can sign up for the warranty management app by scheduling a demo and getting a free 14-day trial here - get a demo when you schedule a demo, an account manager will contact you and organize a call to discuss your business requirements.