TST 11 management of the Men to manage the Collective Action ie the projects the Action Plans the tasks the levers of improvements ideas suggestions complaint dysfunction etc. strategy and objectives ... which does not detract from the need to use all the other tools presented in this article. My main point is that I regret that we often spend more time analyzing the problems than to act to solve them Olivier Guy ..

http://healthflyup.com/tst-11/