Microsoft Dynamics 365 Customer Insights (“Customer Insights” or “CI”) is an intuitive and flexible customer data platform that can unlock insights and enable personalized customer experiences. It aims to simplify connection to customer data from multiple sources and consolidate it into comprehensive customer profiles. These profiles can then be made available to your users in a number of ways, including directly as 'customer cards'…

In the past, ERP systems were important drivers of information and growth for manufacturers. However, today's manufacturers aren't the only ones benefiting from their holistic functionality. Professional service providers such as architects, lawyers, accountants, and consultants benefit from powerful ERP solutions that give them a 360-degree overview of their business.

Here are some of the benefits you can expect from ERP deployment…

To make informed decisions that enhance profitability and sales, you need data-driven insights that are qualitative. You should also be able to share this information among staff members and between groups. This can be a challenge if your company data comes from various sources or in case your current reports are not giving you the information that you want.

By combing Microsoft Power BI using Microsoft Dynamics 365 CRM, you can…

Enterprise Resource Planning (ERP) is essential for Companies searching for a complete solution to manage their business operations. An ERP solution like Microsoft Dynamics AX combines all company processes under one roof, so companies can optimize their data and gain insights to remain competitive.

Microsoft Dynamics AX (now known as Dynamics 365 Finance & Operation) is an integrated ERP solution that meets all of the…

CRM is one of the most popular software applications in which the company can invest. There are more options than ever before, from SaaS-based or cloud-based products to software packages that are installed. In “The Age of the Client", customer relationship management isn't too nice to have. It is absolutely essential to stay competitive. Customer connection and the ability to maintain customer satisfaction ratings are more important than what you ask for your products or even the quality of…

If considering an inventory management system is giving you a hassle it is time to stop and consider an efficient method to fix your problem. Inventory Management can't be done without an operational, well-designed, and efficient system. Your profits can fall if you don't have your inventory under control. A simple Excel spreadsheet may have been sufficient as Inventory Management Systems once you began your operations. But today, the storage locations appear to get out of hand and when your…

Enterprise Resource Planning (ERP) is in the heart of most company’s activities and provides a source of information. IoT has the potential to dramatically increase the accessibility and accuracy of information. This has a significant impact on enhancing ERP in areas like customer service, inventory and asset management, and business intelligence.

The Internet of things is already having a major impact on manufacturing. For example, sensors attached to devices enable a greater degree of…