Nowadays to get a competitive edge is essential to exceeding your customers' expectations. It ends up that CRM software for manufacturing has revolutionized many businesses because it delivers a global perspective of the entire company on a single platform and allows you to easily manage payments, stocks and stakeholders. Are you starting to think that you ought to implement a brand new manufacturing CRM?

The Importance of CRM…

Looking back over the past decade, we can definitely see the significance of the customer experience is a top priority for most companies. Everyone is currently trying to gain customers. CRM software vendors have taken note and are currently focusing on delivering the best customer experience in their course with their strategies and solutions.

CRM software for small businesses is evolving and expanding space. It plays a crucial…

How can an ERP like Microsoft Dynamics 365 improve your customer service in a practical way?

What comes to mind first when we talk about digital transformation?

Typically, these are technological solutions.

Whether it is the automation of robotic processes or low-code applications, the business world is full of solutions that every SME wants to use in one way or another.

Many companies are using these technologies to improve their business agility and become more…

CRM, which can be only "technology" or "solution", is an improper expression and should rather be regarded as a company strategy to better understand and manage relationships with clients. This requires a culture in a business enterprise and company philosophy. CRM as a technological solution is only a pioneer. It links stakeholder data from a variety of resources - contact points and external systems. CRM solutions have evolved over time, moving out of a data collection system with workflow…

Older CRM models are no longer properly supported. Microsoft Dynamics 365 has witnessed changes. The models of Dynamics CRM 2013 as well as CRM 2016 will finally be out of date and are far behind in terms of technology due to the speed of development of this platform. Microsoft has general aid for CRM 2011, 2013, and version 2015. This means that in case you continue to manage your organizations and expect to continue using them, you'll quickly face many constraints. So it is important to…

Keeping up to date with the latest version of Microsoft's CRM (Customer Relationship Management) solution is no longer as simple as before. Years ago, software updates were made every two years. This slower release rate has given companies enough time to upgrade without speeding up the process. Due to constantly advancing technology, Microsoft releases major software updates every two years. Many companies are struggling to keep up with this accelerated update rate. Are you one of them?…

Technological innovations are fundamentally changing field operations in the energy sector. What specific tools have emerged and how are energy companies using them? Is your field service center ready to keep pace with changing industry expectations and standards?

Revolutionary technology for energy companies

Artificial intelligence, IoT devices and networks as well as task automation are changing the management of field services for the energy industry. A modern solution like…