Over the last couple of years, how many times have you wondered if your phone was actively ‘Listening’ into your conversations? How many times did you get an Ad on the browser, promotional email or a video as a recommendation that was related to a conversation you had with a colleague, friend or partner? Making you quite paranoid about your privacy? What if I tell you that these recommendations are from recommendation engines that are powered by state-of-the-art data science? ? More details…

As more & more businesses are utilizing virtual assistants for resolving consumer issues or assisting internal stakeholders — Chatbots are witnessing greater user acceptance. The shift towards “conversation” with non-human is on the rise as reported by several independent research. As chatbots essentially mimic human-like conversations with their users — their effectiveness depends on the user experience it provides and how effectively it understands and guides toward the right…