Salesforce Service Cloud:

Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support. It could be one part of Salesforce’s CRM package that could be the ideal CRM software solution for your business.



What does Salesforce Service Cloud do?

• Enables your customer service team to resolve cases quickly, process automatically, and improve team efficiency with service statistics.

• Increases the efficiency of customer… Continue

CRM platforms have evolved exponentially in recent time and are still improving to engage and include all platforms. While many CRM platforms require a dedicated time to resource to properly create and maintain a solution, in response Salesforce Anywhere has provided a solution to it. According to Salesforce, Anywhere can bring chat, alerts, comments and videos directly to a CRM software in a unified view.

If you are a representative or manager trying to ensure your team is working… Continue

Have you wished your communication within your organization was much easier? Want to receive notifications of only important updates? Do the updates you receive not require attention?

Well Worry no more! Salesforce has the perfect solution for you called “Notification Builder” which was released Summer of 2019.

The builder enables admins to create customized in-app notifications for the targeted audience. You can define when the notification triggers, which users will be notified…

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