How long are your lessons?
Usually 1 hour, 1½ hours or 2 hours subject to instructor's schedule, and of course your own. Concentration can be difficult to maintain, so unlike some driving schools, we do not insist on the longer lessons.

Where are you based?
Near you! We don't have a high street location or office. Neither do we have the overheads that go with them and this is reflected in our lesson prices. Your instructor lives within reach of you and covers the area local to you. They will also be familiar with your nearest test centre and the test routes.
https://www.hamiltondriving.co.uk/faqs

If I am unavailable to take your call, enquiries are dealt with by an Independent Business Centre (telephone answering service) and collected by me (Benn Hibbert) every day. I will call back as soon as I can to offer advice and instructor availability. Weekend calls divert to my mobile.

What is your 1st time pass rate?
You can ask the individual instructor, but let me answer your question with a question – A test candidate who booked a test without guidance is not quite ready and they are going away for some time. They want to “give it a go” before leaving. Does the instructor let them take the test with the probability they will fail or refuse to allow use of the car to protect their pass rate? An excessively high pass rate does not necessarily mean a good instructor. What is best for the pupil should be the priority.

What grade are you?
Instructors are tested on a regular basis. Since April 2014 the grading of instructors has been simplified to three grades. Instructors are graded “A” (85% Pass), “B” (60% pass) or “Fail” (less than 60%). A failure requires the instructor to be check tested again within 3 months. Three fails could lead to the instructor being removed from the register and no longer able to accept payment for instruction.
A check test is a pre-arranged driving lesson where the supervising examiner sits in and observes the instructional ability of the instructor. The pupil and choice of subject is predetermined by the instructor. This exercise takes place up to once every 4 years depending on the previous grade given, so it obviously does not reflect the day-to-day activities of a driving instructor. The check test is unlikely to reveal any character shortcomings and the instructor’s grade should not be the sole basis of selecting an instructor.
https://www.hamiltondriving.co.uk/faqs