Quicken has been serving the finance guys for the last 30 years and remains the most widely used personal accounting software. It has multiple features and advantages, but many users also face several software glitches like being unable to print, unable to update online accounts, etc. One of the most frequent errors is the Quicken Error OL-393-A, or the Bill Pay Error OL-393-A. At quicken.com the detailed information about it is easily available. In this blog, we will provide you the details about why this error occurs, methods for its resolutions, etc.
Whenever the Error OL-393-A suddenly appears, the active program window crashes, the Computer stops working for a few seconds or the window starts running sluggishly and responds feebly to mouse or keyboard input.
If you are not able to make online payments or download online transactions, that means there is some error in Quicken. This can be easily solved by following a few steps. But before anything else, it is imperative to know the causes of error.

Causes of Quicken Error OL-393-A

The Quicken application is not updated to the latest version;
The software has saved incorrect information;
An availability issue on the server pertaining to Quicken software;
The software has been erroneously installed;
A virus might have corrupted the windows system file;
Quicken related files might have been deleted wrongly;
Another program has wrongly deleted files related to Quicken.

Solutions of the Quicken Error OL-393-A;

Method 1 - Check for the Failed Account
From the Tool menu, select the ‘One Step Update Summary’ option;
After that, you will find the account which is affected marked in red. You’ll also get to see the error code right next to the same

Method 2 - Update the Quicken Application
Open Quicken, and go to Help;
Now click on ‘Check for updates;
If an update is an available click Yes to install or if the Quicken is already updated, then move to further steps.

Method 3 - Refresh online account information
Open the account responsible for the error;
Click on Update from the top-right fear icon or press Ctrl+Alt+U;
Enter your account credentials and tap on Update;
After this, do the same with other infected accounts.
Infected accounts would be marked in red and the Quicken Error OL-393-A code would be visible next to it.

Method 4 - Authenticate the Account information
For this, go to Tools and then Account List or press Ctrl+A
Tap on Edit in front of the erroneous account
In the General tab, cross-check the account number, routing number, and other bank related information

Method 4 - Check Hidden Account
Go to Tools > Account List, then click on ‘Show Hidden Account’, then Edit;
Check the hidden accounts, if no hidden account is found, click edit then go to options and uncheck on hiding this account;
Confirm the information from the account and if everything is correct then hide this account again.

Method 5 - Validate Your Quicken Account
Go to File > File Operations, and then click on the Validate and Repair;
Check on Validate File and then tap OK

To conclude, the Quicken error bill pay OL-393-A is pretty easy to understand. It happens due to the most basic reasons. As you can see, the error might be frequent but it is quite easy to resolve. Go through the blog and follow the methods carefully. If your problem persists, then proceed to contact Quicken support.
Source Url: https://quickenissues.blogspot.com/2022/04/Quicken-Error-OL-393-A.html