Fixes to tackle QuickBooks unrecoverable error when opening company file

QuickBooks unrecoverable error when opening company file

QuickBooks stores all of the user’s financial data as company files on the system. The software accesses these files for accounting tasks and can also share them using a multi-user network. Users have reported coming across QuickBooks unrecoverable error when opening company file. If you also bump into this error on your QBDT, continue reading the blog to find out the reasons it happens and the techniques you must use to get rid of it.

Let a QB support team handle the troubleshooting of this error by reaching them at 1-855-856-0042.


This is a runtime error that doesn’t let you open the company file or use its financial data for any accounting task in the software. The possible reasons you have to go through difficulties while opening a company file are given below-
  • Damage to the company file caused by a virus attack or data corruption on your HDD.
  • QuickBooks fails to access the company file due to its incorrect location or broken file path.
  • Windows components like MSXML or .NET framework are damaged, causing a malfunction in the software when it tries to use Windows applications.


Your business can get affected due to this error as you won’t be able to access the data in the company file until this error is fixed. Apply the following techniques to get rid of this company file error on your computer-

Solution 1- Try opening the company file from its default location

You see an unrecoverable error message on the screen when QBDT fails to trace a path to the company file due to its incorrect location. This happens when you transfer the data file to a different location without updating the changed location in the software. QBDT develops issues when it fails to find the company file in its old location. You must bring the data file back to its default location and then try opening it again. Use the following methods-
  • Single-click the search panel and type your company file name with an ‘*’ at the front to narrow your search.
  • Go to the data file location from the results and right-click on the company file.
  • Click Copy and Paste the file in C:\Users\Username\PublicDocuments\Intuit\QuickBooksXX\CompanyFiles.
  • Relaunch QuickBooks after the file is moved and try opening it again.
If the error message stops you from accessing the company file data again, try the next solution.

Solution 2- Run the QuickBooks File Doctor tool to scan the data file

This error can also come up if the company file gets damaged and the software fails to run it. You can repair the data using the QuickBooks Tool hub as shown in the following steps-
  • Double-click QuickBooksToolhub.exe and go to the Company file issues menu.
  • Click Run QuickBooks File Doctor Tool from the options and tap Browse to specify the file’s location.
  • Select the Check your file option and start the tool by entering the admin account credentials of your QuickBooks.


This brings us to the end of our blog, focusing on the reasons you receive QuickBooks unrecoverable error when opening company file. The usable techniques to prevent the issue from recurring are also mentioned in the blog, and we hope you’ll use them to open your company file without problems.
Talk to a QB professional at 1-855-856-0042 if the solutions are too complex or inconvenient for you.

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