How Teleworking Solutions has reshaped businesses during COVID-19

All business owners have excellent business sense and strategies to manage their businesses. They know about the different kinds of problems and are always ready with the best possible way out. But for almost two years, The world is facing one of the most dangerous pandemic – COVID-19 which has lead to the health and economic crisis.

The COVID-19, has pushed all the businesses to do work-from home (WFH) which is the safest thing to do nowadays but is not as productive as going to office. To overcome this problem CloudConnect Communications has teleworking solution for your business.

Teleworking means working from home or remotely using modern technology and telecommunications to remain in touch with the employer, employees or customers. This solution helps to run businesses properly without any interruption and in a more productive way.

Types of Teleworking Solutions:

Cloud Video Conferencing
Contact Center Solution
Hosted Phone System.

Cloud Video Conferencing

When in-person meetings are impossible or impractical, video conferencing is the best alternative. Video conferencing tools should, at the very minimum, have high-quality, reliable video and audio with screen-sharing and file-sharing capabilities. Additional great-to-have features include and the ability to join a meeting without having to download anything.
CloudConnect’s WeConference platform power your business with a simple yet effective solution with no technological interruptions.

Contact Center Solution

The term contact center solution and call center solution is often used interchangeably but, the primary difference between the two is that call centers only handle inbound or outbound calls, while a contact center offers Omni-channel customer support, including email, chat, voice over IP (VoIP), and website support.
CloudConnect’s All-in-one Contact Center solution is made to make the process efficient, improve productivity & enhance customer experience.

Cloud PBX System

The Cloud PBX system is also known as PBX on Mobile. This phone system is hosted on Cloud and it offers a complete range of virtual or digital business telephone & Direct Inward Dialing (DID) numbers (i.e., without the need to issue / provision any additional SIM Cards) for all employees.
CloudConnect’s PBX on Mobile for businesses can be integrated seamlessly with the existing premise based PBXs.

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