In order for a system production company to survive fierce business competition, it is important not only to build the system as requested by the customer, but also to "provide a sustainable and stable system". Even the system built with great care cannot achieve its original purpose if failures occur frequently, and it will have a great negative impact on the customer's business.

Customers are aware of this, so we are looking for a system that will be stable for a long time. In order to build a stable system, it is necessary to be aware of a program that is consistent from the development stage, and to perform regular maintenance after the system enters the operation stage. Efforts such as responding are indispensable.

Field engineers and service engineers play this role. Field engineers and service engineers are often referred to as "the gateway to a career path into the IT industry," but I understand that in reality, it 's a job that always meets and communicates with customers and is directly linked to customer satisfaction. It is important to do.

History of Telecommunication