QuickBooks may encounter several issues and errors because of the restriction from the third-party firewall on its processes. And when these errors occur, they may also prevent QuickBooks from opening company files. In this article we will tell you about an issue known as ‘QuickBooks cannot communicate with the company file’.
What is QuickBooks cannot communicate with the company file error?
Error – QuickBooks cannot communicate with the company file usually occurs when a third party firewall does not allow access to Quickbooks. You might see an error message- It appears that Quickbooks software is set up to allow shared access to the company file, but the Quickbooks on your computer is unable to communicate with it.
And this communication problem can arise due to firewall issues.
What can be the reasons for the occurrence of Quickbooks unable to communicate with company files -Error?
There may be fault with the server configuration or the server may be facing the connectivity issues with other workstations.
Database server manager must be connected to the company file, if it is not connected then there can be connectivity errors.
QuickBooks applications can be outdated.
Improper folder permissions may not be allowing the company file folder to share the company file.
The server hosting may be incorrect.
QBDBMgrNservice might not be running in the background.
What are the ways to fix Quickbooks unable to communicate with the company file issue?
Solution 1: Setup windows firewall
Solution 2: Creating Quickbooks .ND file.
Solution 3: Stop hosting multi user access on every computer.
Solution 4: Verifying QBDMBMgrN.exe process is running.
If you don’t find this process, then assign Administrative rights to QBDataserviceUser and then restart the QBDMgrN.exe process.
This troubleshooting would have definitely helped you fix QuickBooks unable to communicate with the company file error. If you are still not able to fix the issue, you can reach out to QuickBooks Enterprises Support at +1-888-485-0289. Our team of technical experts will help you to fix ‘QuickBooks cannot communicate with the company file’ issue.