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Troubleshooting Guide: DJI Mavic Pro Controller Not Connecting to Mobile Device

The DJI Mavic Pro is a marvel of modern technology, offering enthusiasts and professionals alike the opportunity to capture stunning aerial footage with ease. However, one of the most frustrating issues users may encounter is when their Mavic Pro controller fails to connect to their mobile device. Whether you're experiencing this problem for the first time or it's a recurring issue, fear not – there are several steps you can take to troubleshoot and resolve the issue.

Check Compatibility:

Before diving into troubleshooting, ensure that your mobile device is compatible with the DJI Mavic Pro. Visit the official DJI website or consult the user manual to verify compatibility.
Ensure that your mobile device meets the minimum system requirements, including operating system version and hardware specifications. dji mavic pro not connecting to phone
Restart Devices:

Sometimes, a simple restart can work wonders. Power off both your Mavic Pro controller and your mobile device, then turn them back on and attempt to reconnect.
Enable Bluetooth and Wi-Fi:

Both Bluetooth and Wi-Fi connections are essential for the Mavic Pro controller to communicate with your mobile device. Make sure both are enabled on your device.
Additionally, ensure that airplane mode is turned off, as this can disable both Bluetooth and Wi-Fi connections.
Update Firmware:

Outdated firmware can often cause connectivity issues. Check for firmware updates for both your Mavic Pro controller and your mobile device.
Use the DJI GO or DJI Fly app to check for firmware updates for your drone controller. For your mobile device, navigate to the settings and check for system updates.
Reinstall DJI Apps:

If you're still facing connectivity problems, try uninstalling and reinstalling the DJI GO or DJI Fly app on your mobile device. This can help resolve any software glitches that may be affecting the connection.
Forget and Reconnect:

In your mobile device's settings, forget the Mavic Pro controller's Wi-Fi network from the list of saved networks.
Attempt to reconnect to the controller's Wi-Fi network by following the instructions provided in the DJI app.
Check Cable Connections:

If you're using a physical cable connection between your mobile device and the controller, ensure that the cable is securely plugged into both devices.
Consider using a different cable to rule out any potential issues with the current one.
Contact Support:

If none of the above steps resolve the issue and your Mavic Pro controller still won't connect to your mobile device, it's possible that there may be a hardware problem.
Contact DJI customer support for further assistance and guidance in diagnosing and resolving the issue.
Conclusion:
Experiencing connectivity issues between your DJI Mavic Pro controller and your mobile device can be frustrating, but by following the troubleshooting steps outlined above, you can hopefully identify and resolve the problem. By ensuring compatibility, updating firmware, and checking connections, you'll be back to enjoying your aerial photography and videography adventures in no time.

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