Engineers work with telephony protocols, such as SIP, TCP/IP, H323, QoS, etc. They evaluate existing capabilities and aid in planning guidelines to tap emerging trends in cloud, VoIP, mobility solutions and managed services.

Engineers develop, and implement policies, measures, and training plans for the administration of telecommunication systems. The devise a plan for and arrange preemptive maintenance and upgrades for equipment and software of voice systems.

Engineers oversee to isolate performance and capacity issues for telecommunications traffic so that telecommunications systems are operating without any downtimes. They manage and implement patches to systems and hardware.

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