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What is QuickBooks Error 1904 & How to Fix It?


QuickBooks Error Code 1904 is one of the common QuickBooks errors which generally arise when the user tries to install QuickBooks for the first time. This error can also occur while upgrading the QuickBooks pro version to premiere. If you are also this error, this blog might be important to you. In this blog post, we will provide you with all the information about the reasons behind this error and how to resolve the QuickBooks error 1904.

Possible Reasons Behind QuickBooks Error 1904

A clear understanding of why the error arises is very important for you as it can help prevent the error from occurring again in the future. Well, let’s have a look at some of the possible reasons due to why the QuickBooks error code 1904 arises.
  • The QuickBooks installer file is damaged or corrupted.
  • When several Microsoft components like MS Visual C++ and MSXML are damaged or corrupted.
  • The hard driver of the system is corrupted.
  • When you have not updated the QuickBooks desktop version for a long time.
  • When you have not updated the PC’s windows for a long time.
  • Not using QuickBooks with administrative rights.

How to Identify QuickBooks Error 1904?

Below is the list of symptoms through which you can easily identify the QuickBooks error code 1904.
  • When your PC’s windows are frequently hanging.
  • The mouse and keyboard are not responding to the new commands.
  • A pop-up display message appears on the screen with error code 1904.
  • I am facing QuickBooks installer setup problems.
  • Not using QuickBooks with administrative rights.
  • Frequently QuickBooks Closes unexpectedly

How to Fix QuickBooks Error Code 1904?

After having a clear understanding of the reasons and symptoms of QuickBooks QuickBooks error code 1904, then let’s have a look at the possible solutions that you can easily follow to get the error resolved. 

Solution 1. Use the QuickBooks Install Diagnostic Tool

The first recommended solution that you can follow to resolve the QuickBooks error 1904 is to use the QuickBooks install diagnostic tool. For the diagnostic tool, below are the steps you can easily follow to accomplish the process. 
  • First of all, visit the official website of Intuit and download the latest version of the QuickBooks tool hub (1.5.0.0).
  • Once the downloading ends, then double-click on the downloaded file to open it. 
  • Thereon, follow the on-screen instructions to get the tool installed on your PC. 
  • After that, double-click on the QuickBooks tool icon on the desktop screen to launch it.
  • Moving ahead, click on the “Installation Issues” option on the right side menu. 
  • Thereon, under the installation issues window, click on the “QuickBooks Install Diagnostic Tool” option.
  • Now, the repair process will start on your screen. This process will take around 20-25 minutes, depending on your computer and internet speed.
  • As the process ends, then restart your PC and open the QuickBooks desktop application.
Once you are done with the above steps, examine if this method has helped you resolve the QuickBooks error code 1904. In case the error persists, then move on to the next solution. 

Read more: QuickBooks Desktop Premier 2021

Solution 2. Change the Windows Account Settings

The next solution is making the necessary changes to the windows account settings. So, here are the steps that you can easily follow to switch to the windows administrator account for changing the settings. 

Step 1. Switch to the Windows Administrator Account

  • First, navigate to the windows start menu by pressing the “Windows + R” keys together. 
  • After that, type “CMD” in the search box and then click on the “OK” option. 
  • Now, right-click on the CMD run icon and click on the “Run as Administrator” option.
  • Moving ahead, type "net user administrator/ active: yes" in the command window and then hit the enter button. 
  • Once the commands get completed, then close the command window. 
  • Afterward, go to the windows start menu and click on the "Sign Out" option. 
  • At last, select the administrator account and then sign in to the account.

Step 2. Change the User Permissions

  • First of all, go to the windows file explorer by pressing the “Windows + E” keys together.
  • Now, navigate to the C:\ Program Files\ Common Files. 
  • After that, right-click on the “Common Files” folder and then click on the “Properties” option. 
  • Moving ahead, click on the “Security” tab option, followed by a click on the “Edit” option. 
  • After that, under the “Group or User Names” section, click on the user’s option. 
  • Now, under the “Permissions for Users” section, allow the permissions for the following options, i.e., Modify, Read & execute, list folder contents, read, write. 
  • Then click on the “Apply” and the “OK” options.

Also, read more:, Error Code 15222 QuickBooks

Step 3. Switch to the Built-in Admin Account

  • The first step is to press the “Ctrl + Alt + Delete” keys together. 
  • Now, opt for the switch user window eight users option. 
  • After that, click on the “Windows” tab option and then click on the user icon available at the top right side of the screen. 
  • At last, press the “Ctrl + Alt + Delete” keys and click on the “Default Admin Account” icon.

Step 4. Signing Out and Reinstalling QuickBooks

  • First, reinstall the QuickBooks desktop application safely without damaging the company’s files. 
  • After that, go to the windows start menu and then sign out from the administrator account. 
  • Thereon, sign in to your usual user account. 
  • Now, go to the windows start menu and type “CMD” in the search box. 
  • Moving ahead, perform right-click on the CMD run icon and then click on the “Run as Administrator” option. 
  • At last, type “net user administrator/ active: no” in the insert field and then hit the enter button.

Solution 3. Repair the Current QuickBooks Installation File

If you repeatedly face the QuickBooks error 1904 even after performing all the steps, try to repair the existing installation. Given below are the steps that you can easily follow to get the process done. 
  • Initially, make sure to exit the QuickBooks desktop application.
  • Thereon, open the windows run command by pressing the “Windows + R” keys together. 
  • Now, type “Control Panel” in the insert field and click on the “Search” option. 
  • Under the control panel settings page, click on the “Programs and Features” option. 
  • After that, search and select QuickBooks.
  • Then click on the “Uninstall” option, followed by a click on the “Repair” option. 
  • To repair the file, click on the “Radio” button and the “Next” option. 
  • At last, end this process by clicking on the “Finish” option. 
By performing these steps, you have successfully repaired the QuickBooks Installation. Thereon, try to examine if the QuickBooks error code 1904 has been eliminated or not. In case, if you are still facing the error 1904, then move on to the next solution.

Solution 4. Reinstalling the Adobe Flasher Player

The next solution you can follow to resolve the QuickBooks error 1904 is reinstalling the adobe flasher player on your PC. Here are the steps you can perform to reinstall the adobe flasher player. 
  • Firstly, navigate to the windows control panel settings on your PC.
  • Under the control panel settings, click on the “Uninstall a Program” option.
  • After that, under the list of programs, perform a double-click on “Adobe Flasher Player.” 
  • Now, click on the “Uninstall” option and follow the on-screen instructions to complete the installation process. 
  • Moving ahead, download and install the latest version of adobe flasher player. 
  • At last, restart your PC and install the QuickBooks desktop application again.
Once you have performed the steps mentioned above, then launch the QuickBooks desktop application and examine for the presence of the QuickBooks error 1904. In case you are still facing the error, then move on to the next solution. 

Solution 5. Add QuickBooks To The Bit defender Exclusion List

The last but not least solution for resolving the error is adding QuickBooks to the Bit defender exclusion list. In case you are installing QuickBooks in the presence of Bit defender, then you have to add the following:
  • For 32 bit machines: C:\ Program Files\ Intuit (C:\ Program Files \ Intuit
  • For 64-bit machines: C:\ Program Files\ Intuit (C:\ Program Files (x86)\ Intuit.
At this stage, after trying all the solutions mentioned above, the QuickBooks error code 1904 will be must be resolved.

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