You can contact PayPal by phone or e-mail. Both processes are easy if you log into your PayPal account before you start.

1. Contact PayPal by phone.
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1.1 Sign in to PayPal, enter the PayPal login page, and enter your username and password. Click sign in to log in to your account and you will be redirected to the Account Overview page.

Contact PayPal
If you have a PayPal account, we highly recommend logging into your account. This increases speed. However, if you are not logged in or do not have an account, you can contact PayPal by mobile phone.

1.2 Go to the People page, scroll to the bottom of the “Account Summary” page, and find the “Contacts” link at the bottom of this page. Clicking on the link will take you to the Help Center.

Contact PayPal
The “Contact Us” link appears at the bottom of the “PayPal” page, so you can access the Help Center without going to the “Account Summary” page.

1.3 Click the contact link to find the contact link at the top of the Help Center home page. Click on this link to access the phone’s detailed help page.

If you are not logged in, you will be asked to log in now. Click the Login button.

1.4. Dial a PayPal phone number and then call the PayPal Help Center (1-888-221-1161). When prompted, enter your one-time passcode (if available) and follow the rest of the instructions on your phone to redirect to the appropriate provider or to a recorded response.