How do I make sure I don't lose my stored scans if my phone is lost or broken?
Make sure iCloud automatic backups are enabled. Now you can also easily back up to iCloud Drive directly within Turbo Scan just tap the Settings button (Gear)> Backup & Restore. You can also transfer your scans to another device using that feature.
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Turbo Scan asks me to pay again after I have made my in-app purchase.
You do not have to pay again. Just press Settings and select Restore Purchase.

Can I reinstall Turbo Scan to fix your problems?
Please note that you will lose stored scans if you delete the application. To perform a manual backup, tap Settings in Turbo Scan and then select Backup & Restore.

The application will not send emails.
Turbo Scan sends documents through the standard mail application. Sometimes documents get stuck in Mail's Outbox folder. Simply restarting your iPhone may be enough to fix the problem. You can also try restarting the phone by pressing the Power and Home buttons together for several seconds. If that doesn't help, you can try deleting and setting up the email account again in Settings app> Accounts this easy step helped many users before.

The app won't download or can't be found after I bought it.
Restart your iPhone and if that doesn't restart the download process, try to buy the app again from the App Store. Use the same account so that Apple does not charge you again.

I waited patiently until a support advisor joined the line. He told me that the support alert originated from "Apple's Automated Server", which had identified a breach or compromise of my iCloud account.
To help me, the support advisor told me, I would have to investigate my systems and my account.

He said that is probably where the attack originated.
As we talked, I could hear voices in the background and envisioned a large room full of support advisers looking out for dozens of potential scam victims. How many, he wondered, would end up fooled?
The support advisor asked about my web browser and then told me to find my search bar, delete it (again, I let him guide me, so it seemed like he knew something, but not much, about technology) and then write this exact phrase: "establish support connection with Apple".
I asked him to wait while he wrote slowly. Actually, he was opening an incognito web browsing page for a little extra security.
Chatting with Apple Customer Support To chat with Apple Customer Support. Then choose which Apple product or service you need help with and what problem you are experiencing. Finally, select Chat and sign in with your Apple ID or enter your product serial number.

If you don't know your Apple ID, check out our step-by-step guide on how to find and change your Apple ID on an iPhone.

After selecting Chat, a pop-up window will appear. You can type your problem in the text box at the bottom of the window to start chatting with an Apple customer service agent.

You can also contact Apple Support through your Twitter account, Apple Support. You can then send them a private message by selecting the envelope icon. Apple's customer service hours on Twitter are from 5 am to 8 pm daily.
https://sites.google.com/view/customer-service-help-center/icloud-c...