In today's business world, with new and latest technology emerging, many companies are considering adding an add-on that they can use to grow their business and sales. It is increasingly important to have access to multiple applications during office hours. As we no longer work at our desks all the time in today's work culture, sometimes we are with the customer, sometimes on-site, so our mobile devices have to act quickly and efficiently as we require. Microsoft, understanding all the issues of the business and how it works, has adapted the most powerful Dynamics 365 ERP applications to CRM, easily accessible from any location on any device.
Reasons to choose Dynamics 365 CRM for your business.
1. Visibility
Information stored in the system is a common problem facing businesses today. Since we are working with Dynamics 365 applications, we recommend our customers to use the platform such as Dynamics 365 with interconnected systems to get a complete view of the business. This application may be of greater use to the sales professional. The only job is to interact with the customer and turn the prospect into a profitable customer who can email, follow up, review a pipeline of opportunities, or review a feed. BI report allows you to do all the tasks. Run the Dynamics 365 platform.
Dynamics 365 functions to improve visibility:
• Integration of LinkedIn Sales Navigator
• OneDrive
• SharePoint document storage
• Artificial intelligence
• Relationship and email information
• Customer knowledge
2. Access information anywhere
With Microsoft Cloud, businesses can access the platforms and systems they need anytime, anywhere. You no longer have to wait at your workplace to communicate with a customer or to update the system. With Dynamics 365, you can organize your work-life balance and enjoy all the benefits of using Dynamics 365 apps.
With these features, you can access information anytime, anywhere:
• Dynamics 365 integrated into teams
• Co-author of documents in Office 365
• Communication with colleagues via the team's mobile app
3. Preservation of the integrity of the information
Dynamics 365 CRM helps to avoid duplicate information and promotes knowledge exchange between departments. New functions such as artificial intelligence generator and business card scanners make it easy to transfer all important information into the system so that everyone in the organization can benefit.
Preserve the integrity of your valuable information by using:
• SharePoint to access files from multiple locations
• Dynamics 365 mobile app to manage real-time information in the right app
• Create PowerApps for your users and collect data
• Using Object Recognition in Artificial Intelligence Builder to Identify and Download Information
4. Ability to be proactive
Microsoft Dynamics 365 supports you in many applications presented with many functions that allow you to be very proactive. Dynamics 365 lets you easily view your interactions with your customers, act quickly, and access information about your business.
Stay proactive in your work by:
• Follow up and schedule a time to contact customers
• Use customer information to see your customer's behaviour.
• Help track interactions, attitudes, and purchase history to make sure you're getting the right message or information to the right audience.
• Help predict your customer's next preference with Sales Insights.
Dynamics 365 ERP, CRM, and Office 365 applications are designed to provide users with all the new features and functions regularly added to work more efficiently and collaboratively across systems. With Microsoft Dynamics 365, you can benefit from a single experience for all your business applications.