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There are several types of H-series errors that arise in QuickBooks and most of these are related to the network issues that evolve when you try to access the company file stored on the server. Once you encounter QuickBooks error H505, it displays “This company file is on another computer, and QuickBooks needs some help connecting. This error indicates that there are technical glitches in the network setup that is interrupting the connection between different workstations in the network.
A firewall is blocking access to the computer where the file is located.
Quickbook can’t obtain the IP address of the computer where the company file is located.
The.ND file is damaged.
Incorrect hosting configuration settings.
Why does the QuickBooks Multi-User Error Code H505 Occur?
The firewall blocks the incoming and outgoing communication to the company file.
Hosting configuration settings are improper or incorrect.
Damaged, missed, or incorrect .nd file.
Incorrect DNS setting.
Signs and Symptoms of QuickBooks Error H505
Error Code splash on the screen.
System crashes again and again.
Also, the QuickBooks program window gets crashed
The very first symptoms can be multi-user mode cannot be used.
The computer starts freezing on a periodic basis from several seconds in the given time frame.
Causes of QuickBooks Error Code H505
There are multiple causes of QuickBooks Error Code H505.
The damaged network data file is restricting the QuickBooks error from opening files over the network.
Service Like QBFCMonitor is not activated on the pc.
Yet, another cause of this error is the absence of the IP address of the host computer. It is important to have the IP address while using the QuickBooks Database Server Manager.
Incorrect Firewall settings can also lead to this error.
How to resolve QuickBooks Error Code H505?
These steps will help you to resolve the QuickBooks Error H505.
Step 1. By running QuickBooks File Doctor.
Confirm that the QuickBooks is installed on the server computer
Install it on the server computer and run it.
Move to the Company file issues tab and select QuickBooks file doctor.
Once it is installed and up on the screen, select Repair both Company file and Network option.
Try to access the company file once again after the repair completes.
Step 2. Create a New Company File Folder
Navigate to the company file folder on the computer that is hosting the company file.
Create a new folder on your desktop and paste the company file into it.
Right-click the folder and select Properties.
Check-mark shares this folder checkbox and clicks the permissions.
Select the Full control checkbox for every one group and click apply and ok.
Step 3. Set Proper Hosting on Computers
On your Workstation open QuickBooks and from under the file tab click stop Hosting Multi-user Configuration under the Utility option.
Now on your Server that has the company file open QuickBooks and select Host Multi-User Config under The File>Utilities.
Step 4. Set Your Firewall Exceptions
Click start and after that navigate to the control panel.
Now click to open the firewall setting in the control panel.
In Firewall settings, select allow a program option where you will see an add program prompt.
Restart your computer to verify the status of QuickBooks error H505.
Step 5. Turn the network discover option on
Access the control panel and press the system and security button.
Click on the Window Firewall.
Click the Modification Option
Select the Network discovering option and apply OK to turn on it.
We would prefer to finish our blog on the Fix QuickBooks Error Code H505 at this point. We have a tendency to want our readers to face no issue in understanding the technical language of the blog which can help them resolve the problem