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Atul Gupta's Blog – June 2021 Archive (1)
Importance of Contact Center Solution in this business Era
Contact Center Solution
Basically, contact center solution is a business division within an organization which manages customer interactions. Unlike a call center platform, that receives requests only by telephone, the contact center software handles inbound and outbound customer communication over multiple channels such as telephone, web, chat, email, messaging apps, social media, text, fax, and…
ContinueAdded by Atul Gupta on June 1, 2021 at 5:08am — No Comments
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- Importance of Contact Center Solution in this business Era
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