Maulik Shah's Blog – July 2021 Archive (3)

Patient Portal Development: A Comprehensive Guide

With the implementation of technology for healthcare records, patient portals have become incredibly popular in the past few years. Healthcare organizations are looking to find the best patient portal development companies to develop one, irrespective of their size and specialty.

Patient Portal Development: A Comprehensive Guide

You can think of patient portals as the Swiss Army knives of medical software. They’re unbelievably…

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Added by Maulik Shah on July 23, 2021 at 4:55am — No Comments

How Dynamics 365 Case Management helps you Manage Customer Queries

What does great customer service mean to you?



How Dynamics 365 Case Management helps you Manage Customer Queries

It is supporting your customers in all the possible ways on time. For example, when they reach out with a question or problem, answering them instantly.

"Please hold while we transfer you. You are valuable to us." This is not what they like to hear. No one…

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Added by Maulik Shah on July 21, 2021 at 3:00am — No Comments

Features to Add to Your Customer Portal Requirement List

Ms. Becky has a travel and hospitality business. She wanted to provide her customers with excellent service by introducing a self-service customer portal. But the results were not as expected. After analyzing, she realized that clarity on customer portal requirements is essential. But, unfortunately, she missed out on the customers’ needs and the essential features for custom portal development.…



Features to Add to Your Customer Portal Requirement List
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Added by Maulik Shah on July 11, 2021 at 12:20am — No Comments

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