The technicians will be responsible for the timely and cost effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products.

The technicians must be able to successfully complete and possess the following.

Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.…

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Inside Plant Engineers and field, personnel will take field notes and make design considerations at MDF and IDF locations.

Generally, the ISP Engineer is involved with overall maintenance of the inside plant installation as well as with new equipment. This includes network, data center, WAN, and LAN hardware in addition to systematic upgrades as required.

Out of several other duties, the standard job description of this position is as follows:

Laying the groundwork for…

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Infrastructure Engineer, will be responsible for designing, building, deploying and maintaining an IT infrastructure, using the latest technology. An IT infrastructure consists of all the IT systems that support a community or business of any size, and helps them to function efficiently.

Analyse and recommend changes to test, mission and mobile computing conditions.

Collaborate and participate in activities to make certain knowledge improvement, sharing plus integration within as…

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The Printer Technician is a professional who install new printers, configure printers on network, maintain and ensures the proper function of standalone printers or Network Printers. The Printer Technician takes care of the regular and routine repairs including replacements such as new ink cartridges. The Printer Technician must be comfortable copying, faxing, producing images and other printer-related issues. As a professional, working in coordination with information technology staff, you…

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A PC Engineer specializes in all of the internal electronic components of personal computers. PC Engineers, at times referred to as hardware engineers, troubleshoot and test new designs of hardware as well as computer parts such as microchips, modems and other related components. They provide services and technical support to individual computer systems. In our digital age, PC Engineers remain essential to Telecom and IT departments.

They assemble, configure and maintain the hardware…

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The ISP (Inside plant) Engineer is responsible for the development and design of intricate inside plant equipment installations, modifications, and upgrades. In the Telecom world, the term “inside plant” refers to all the cabling and equipment installed in the Telecommunication facility. This includes main distribution frames (MDF) and protectors. These engineers play an essential role, mainly in data centers, for the structured cabling of all on-site installations.

Inside Plant,…

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A Voice NOC Technician handles assignments related to the voice application systems and voice network, including designing, planning, developing, testing, deployment, and maintenance, and support of associated hardware and software. It is the responsibility of Voice Network Technicians to ensure that Voice over Internet Protocol (VoIP) is smoothly operating 24×7 by troubleshooting issues.

Voice NOC Technicians provide technical support to clients, respond to their requests promptly by…

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Computer Service Technicians ensure that both the hardware and software equipment of an enterprise are well-secured so that they function uninterruptedly. Known also as PC technicians, they have experience with a variety of tools to effectively troubleshoot problems.

PC technicians are either employed in large organizations or on-site at client locations or service repair firms. They install, support, and repair computer hardware, in addition to addressing networking, software or…

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Data Center Operations Technicians are responsible for data center maintenance and operations equipment. They work as a technical resource providing assistance necessary for day-to-day data center operation. The technician ensures minimal downtime of data center equipment and plays an active role in maintaining its mission-critical data servers.

The Data Center Operations Technician provides all necessary assistance in regards to IT infrastructure including responsibilities such as…

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A Network Support Technician is an IT professional who helps with the maintenance and troubleshooting of Computer Network Hardware. They specialize in areas such as Information Systems, Data Recovery, Network Management, or System Administration. The technician’s work ranges from Local Area Networks (LANs) to Wide Area Networks (WANs) and Internet Service Provider (ISP) networks. They may also manage Network Hardware including Fiber Optics, Routers, Switches

The Network Support…

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The primary responsibilities of Infrastructure Engineer include the development, documentation, and maintenance of network policies, processes, and procedures. They focus on areas such as network design, data center operation, and administration. The engineer must have a good knowledge of network infrastructure, routers, firewalls and other relevant network protocols and concepts. The other responsibilities that come under the job purview include the following:

Design and develop a…

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The role of network engineers will transform radically shortly, as they should embrace programming, security systems, and storage, in addition to the traditional networking skills. By the beginning of the next decade, they should also have gained skills in LTE and Mobile WiMAX. The US Bureau of Labor Statistics (BLS) reports that jobs for network engineers are expected to increase six percent in the ten-year period from 2016 to 2026, which is more than the average for all occupations.

To… Continue

Design and develop a scalable IT infrastructure that benefits the organization

Take part in IT strategic planning activities that reflect the future vision of the organization

Introduce cost-effective best practices related to the needs of the business needs of the organization

Research and recommend solutions that circumvent potential technical issues

Provide high levels of customer service as it pertains to enterprise infrastructure

Review and document key…

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Network Assurance System Technicians have the following job responsibilities:

To manage the installation, testing, and troubleshooting of both voice and data network systems

To perform installation, testing and troubleshooting of transmission facilities

To keep system applications running at peak performance

To monitor network quality

To perform network security checks to protect against cyber-attacks

To provide support for various users in an IT…

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