There is one more point to take into account, an extension of support so important that we have made a separate topic: security in SaaS. Remember that in this model your operation is guaranteed by the service provider, in a cloud offered by them or in partnership with major cloud computing providers. Therefore, there are several issues that need to be raised when hiring a secure SaaS:

- if the company is confident and has good references from other customers;

- if there are clear confidentiality clauses defined in the contract;

- whether there are tools and a specialized security team within the company;

- how users access the SaaS environment;

- how data is stored and backed up in the cloud;

- whether the system creates logs of operations performed by employees;

- if the company has any recognized security certification.

When answering these questions in a conversation with each potential supplier, it is not difficult to separate good SaaS from less reliable options. The important thing is to never let a tempting offer override your concern for the security of your company's sensitive data.

A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site.

SaaS Trends
The consolidation of cloud computing in corporate environments already points out that SaaS is not a passing trend, but the future of technological systems within companies. New production models such as BYOD allow mobility and availability to become a market advantage, therefore essential for a business to remain competitive.

OPEX, BYOD, Cloud Computing , strategic IT, these are all trends that converge towards the abandonment of isolated technology solutions in favor of integrated and flexible systems that transform the way of working in all departments. With Software as a Service, the IT team is the starting point for this new corporate world.