Usability testing is an important step in evaluating how functional a product or website is based on the experience of real users. In this article, you will find out what they consist of and some of the best companies that offer usability testing services.

Usability testing is performed by real-life users because they can reveal problems that people familiar with building a product or website can no longer identify. It is common that in-depth knowledge can blind designers, marketers, and product owners to the usability issues of a website. So, bringing in new users to test drive your site and/or watching real people use it are effective ways to determine if your visitors understand how your site or product works and don't get lost or confused; it they can perform the main actions they need; if they do not run into any usability issues or bugs; and if they have a functional and efficient experience.


Some of the direct benefits of conducting a usability test on your website are: (view here)

- Find out if the participants are able to complete the specified tasks successfully.

- Identify the time it takes to complete specified tasks.
- Identify the changes needed to optimize the user path on a website, improve performance and increase satisfaction.
- Analyze the performance of your product or site to see if it meets its usability goals.

In short, usability testing allows design and development teams to identify problems before they are coded. The sooner problems are identified and fixed, the less costly fixes will be, both in terms of staff time and potential schedule impact.
There are lots of software testing firms that provide this kind of service. Keep reading to learn about some of the best ones.

QA Mentor

QAMentor is headquarter in New York, in the United States. Its FOB Reference Price is US$ 5 to 6 million. Its number of Employees is between 200 to 500.
Regarding its service cost / packages, the economy package starts at $12 per evaluator per hour, the website trial starts at $199, the mobile trials start at $399, and automation services start at $399.
Its mains services are basic, unique, on-demand, strategic, automation quality control and BPM services. It has provided quality control solutions for many industries. Among its main clients, we can find HSBC, AFEX, Citi and Solbright.
The firm is expert at automation, security, and performance testing. This ISO certified company serves 9 industries.

A1QA

A1QA is located in Colorado, in the USA. Its revenue is over US$10M, and it has between 500 to 1000 employees. Its core services are Consulting, Web Application Testing, Test Automation, Mobile Application Testing, Documentation and Pre-Certification Testing. Among its most important clients, we can find Emt, Genesys, Acronis, Croc, Lanit, GFI, ForexClub, Adidas, QIWI, Turkcell, Kaspersky, InterCall and Equisys. It es great as it provides results-oriented QA services, full-cycle testing, dedicated teams for medium- and long-term projects, and automated testing services.

QASource

QASource is located in California, in the USA. Its FOB Reference Price is US$5-10M. It has between 51 to 200 employees. Its core services are Automation Testing, Functional Testing, API Testing, Mobile Testing, DevOps Services, Salesforce Testing and Dedicated Testing Teams. Its most important clients are Telespree, eBay, Facebook, IBM, Newcars.com, Oracle, Riverdeep and Prudential. It provides trial solutions based on customer needs and customizable pricing plans, and provides quality jobs with the hybrid model on site and offshore.

QualiTest

QualiTest is located in Fairfield, CT, in the USA. Its revenue is close to US$80M. It has between 1000 and 5000 employees. Among its core services, we can find Cyber Testing, DevOps Testing, Managed Testing Services, and many other testing services. Its most notable clients are Microsoft, MultiPlan, Fujifilm, Avaya and Stratus Technologies.

TestMatick

TestMatick is headquarter in New York, in the United States. Regarding its revenue, its FOB Reference Price is US$1-2M. It has between 50 to 200 employees. Its core services are Mobile Testing, Load Testing, Automated Testing, QA Contracting Services, Web Application Testing and Security Testing. Among its most relevant clients, we can find Sweetrush Technologies, Globale, Mediaspectrum, WebShadow, PageSuite, Marsys, SpiralScout and DCV. It provides its services to many industries such as banking and healthcare. It has customizable software testing procedures and processes and highly flexible QA outsourcing business models.