Innovation, agility, and lower costs are takeaways for communication service providers (CSPs) when they participate and get involved in the partner ecosystem. With CSPs relying more on traditional service partners, opportunities are restricted and not aligned with emerging technologies. The move from linear and fixed value chain to the platform with interchangeable ecosystem partner roles is the new norm for now. Interactions between the ecosystem participants will foster innovations and bring new offerings.
CSPs are investing heavily in AI:
This needs a change in business strategy. CSP's are now seeking to make a run towards a digital partner ecosystem that amplifies opportunities, and thereby, CSPs make more revenues by crafting newer business models.
5G is extensive with many opportunities for everyone; Telcos are not the only ones who derive benefits from it, 5G technology opens up an entire ecosystem that many vendors, CSP's, start-ups, digital incumbents can get to participate in the digital ecosystem that supports 5G technology.
CSPs get to collaborate with their partners and play a role in partner onboarding, dispute settlement, and billing. STL, an industry-leading digital network aggregator, has been recognized as an Enabler for enhanced partner ecosystem support in digital marketplaces in the 2021 Gartner report, Market Trend: Expand CSPs' Monetization with 5G, AI, and Edge Compute. CSPs get to collaborate with their partners and play a role in partner onboarding, dispute settlement, and billing. Further, in the same report, STL is highlighted as a key BSS vendor offering 5G CHF, an innovator to develop and promote newer pricing levers for monetization.
The successful running of the partner ecosystem will depend on all the parties' need to be interoperable, dynamic, and scalable, and CSPs need to create new opportunities across B2B and B2C segments.
In another setting, STL has proven its industry leadership making a big breakthrough at the Forum Digital Transformation World Series, 2021, and STL being a key member of the Forum Catalyst Project, STL has been identified as the 'Best Use of Open Digital Framework, (ODF)' for its 5G Digital Marketplace catalyst project.
Mobile Virtual network operators (MVNO) are wireless services:
At present, the telecom market seems to head towards a data-centric market, and higher activity will be seen happening over the cloud as more computing-related work and apps will be accessed. Work from home is the new normal, and with most companies making it mandatory, it is witnessing high growth in internet traffic, making it a good case for MVNOs to latch on to this opportunity.
But the real challenge is how MVNOs can seize a trending opportunity, translate into a business model and earn revenues from it.
Moving to the clouds is the way ahead. Many MVNOs are looking to adopt a cloud approach strategy by harnessing the benefits of using cloud-native business support services (BSS) based on the public cloud. This will optimize costs, bring more agility, and offer the best customer support.
Digital and mobile payments are on the rise; withdrawals, make payments, pay bills can be made over the mobile phone. With over one billion unbanked customers MVNOs can make it big and seize this opportunity to offer services. Self-service portals are providing more power to the customer over their mobile data. Users require fast, flexible services for self-service portals, and MVNOs can provide such services at optimal costs.
Also Read: How Does a VoIP Engineer Work?